Why Use Indeemo for your Buyer Journey Research?
Indeemo is an agile way to conduct remote Buyer Journey Research. Learn more about how our tool can help your organization.
Map your Path to Purchase
Capture rich, in-the-moment experiences and influences on your customer’s journey to purchasing your product, service or experience.
Online & Offline Journeys
Flexible Tasking enables you to script shopping missions that capture each step of the shopper journey from home to store and back.
Talk with an Indeemo expert
Fill in your details and one of our experts will be in touch for a free, no-obligation personalized consultation about your Buyer Journey requirements and how we can support you.
Indeemo helps you to understand how your users act, feel and behave in context and in the moment.
Our strategists will work closely with you to understand your specific requirements, propose strategies for addressing the project brief and explain how it all works.
Tailored to your needs
Our strategists will work closely with you to understand your specific requirements, propose strategies for your situation.
Insights from our experts
New to mobile ethnography? One of our experts will explain how it all works and how it brings you closer to the everyday reality of your customers
6 * experience
We aim to completely de-risk your adoption of this powerful methodology and ensure that you, your clients and your respondents have a 6* experience.
Indeemo processes your personal data in order to respond to your query and provide you with information about our products and services. Please see our Privacy Statement for further information.
How our Buyer Journey Research tool works
Mobile Screen Recording
Capture online / mobile Experiences with our Mobile Screen Recording capability.
Witness exactly how participants experience your tools.
Hear their voices as they describe what is positive or negative and why.
Understanding smartphone usage behaviours adds a whole new level of insight.
See how Respondents search for and discover content on mobile.
Better understand your mobile Customer Journey and User Experience.
Powerful Researcher Dashboard
See every offline and online purchase milestone on an intuitive, media rich dashboard.
View every online and offline moment in a single, contiguous, chronological timeline.
Analyse and synthesise data across multiple journeys on a single, user friendly interface.
Powerful Keyword Analysis and Automated Video Transcription tools speed up analysis and reporting.
Automated Customer Journey Mapping
Our platform automatically converts every moment of your customer’s journey into an interactive, multi media Customer Journey Map.
Not only do you get a Journey Map showing you the highs and lows of their Customer Journey, you can click into each video, photo or screen recording and to understand why a particular experience was positive or negative.
Indeemo User Journey Mapping Dashboard
We’ve got your back: 6* Strategy and Concierge Support
Indeemo’s Buyer Journey is a powerful way to get the real-life perspective of your customer’s customer experience as they explore, purchase or use your product, service or experience.
We have supported hundreds of Buyer Journey research projects.
We can activate your next project in as little as one working day.
