Our Digital Ethnography App and Ethnographic Research platform helps Research, Design & Product teams understand how people really behave, in context and in-the-moment.

 
 

 

Trusted by hundreds of Brands, Enterprises and Consultancies

 
 
 
 
 

 

What is Digital Ethnography?

Digital Ethnography is an agile, remote research methodology that immerses you in the everyday, real life context of the people you need to understand.

Using an Instagram style digital ethnography app, your research participants share their in-the-moment feelings, needs and experiences using videos, images or screen recordings.

Our Pinterest style dashboard and insights repository gives you a range of intuitive, powerful tools that help you interact with your research participants and quickly analyse the context-rich, multimedia experiences they share with you.

 

 

What Researchers and Designers use our Digital Ethnography tool for

Market Research

Digital Ethnography research is conducted remotely, enabling researchers to gain deep insights into the daily lives and context of their customers and consumers.

Discovery / Exploratory Research

Digital Ethnography allows research participants to record in-the-moment feelings, needs, journeys and experiences. No other research method approach provides a more comprehensive understanding of consumer segments and user personas.

UX / CX Research

Longitudinal digital ethnographies allow researchers to remotely observe how users interact with and use any digital / physical product or service over a period of time.

 
 

How our Digital Ethnography Platform works

Our Digital Ethnography research platform comprises of a user friendly digital ethnography app and a Powerful researcher dashboard.

It empowers you to conduct research with participants anywhere, anytime.

 
Mobile device with Mobile Ethnography screenshot
 

Digital Ethnography App

  • Intuitive, social networking style UX that respondents say is fun.

  • Understand in-the-moment feelings, behaviours and experiences.

  • Flexible tasking supports a wide range of research scenarios.

  • Respondents effortlessly capture moments with photos, videos, mobile screen recordings or text.

 
 

Digital Ethnography Dashboard

  • Seamlessly collate, organise and moderate participant uploads.

  • Powerful search tools help you quickly surface what matters.

  • Analyse data quickly with Automated Video Transcription, Keyword Analysis and Tagging tools.

 
 
 

Powerful research and analysis tools

Intuitive Researcher Dashboard

Seamlessly aggregate, organise and moderate screen recordings in our simple to use dashboard.

Flexible roles and permissions for every member of your team and project.

Powerful search capability

Powerful search tools and filters help you quickly find the content you’re looking for.

Powerful keyword analysis tools make it easy to search text and video transcripts.

Automatic video transcription

Automated video transcription turns videos and screen recordings into searchable transcripts.

Video search and trimming tools help you quickly export video clips that tranfsorm your reports.

 
 
 
 
 

Intuitive Tagging and Coding

Easily tag, code, collage and export responses for your analysis and reporting.

Desktop & App Notifications

Desktop alerts and App notifications ensure you never miss a moment and keep respondents engaged.

 
 
 

 

Keeping you and your respondents safe and secure is our highest priority.

 

GDPR Compliant

Information Security

Enterprise Ready

HIPAA Verified

 
 

 

Do multi country Ethnography in over 20 languages

 
english.png

English

italy.png

Italian

german.png

German

french.png

French

spanish.png

Spanish

dutch.png

Dutch

 
portuguese.png

Portuguese

romanian.png

Romanian

russian.png

Russian

filipino.png

Filipino

arabic-v2.png

Arabic

japanese.png

Japanese

 
india.png

Hindi

vietnamese.png

Vietnamese

bahasa.png

Bahasa

korean.png

Korean

thai.png

Thai

malay.png

Malay

 
 
simp-chinese.png

Simplified Chinese

trad-chinese.png

Traditional Chinese

 
 

 

Video Recommendation

Digital Ethnography Healthcare

Case Study Recommendation

Digital Ethnography Example

Blog Recommendation

Digital Ethnography

 

 

See what our customers say about us on G2

Rating

4.8

(21 reviews)
 

BOB S

Managing Partner

“Easy to Use Diary Study Software! Outstanding Support!”

Posted on G2

REBECCA O

Reader in the Sociology of Food and Families Enterprise

“Indeemo enabled our ethnographic learning and teaching during the pandemic.”

Posted on G2

 
 

Mobile Ethnography White Paper

Learn how Mobile Ethnography can supplement your research projects and generate richer contextual insights for your brands.

indeemo white paper
 

6* Strategy and Concierge Support

New to Digital Ethnography? Not sure if it’s for you?

We’re here to help.

Our Strategists will work closely with you to understand your specific requirements, propose strategies for addressing the project brief and explain how it all works.

We aim to completely de-risk your adoption of this powerful methodology and ensure that you, your clients and your respondents have a 6* experience. 

 

Request a free Digital Ethnography Demo

Indeemo processes your personal data in order to respond to your query and provide you with information about our products and services. Please see our Privacy Statement for further information.