Trusted by global brands like these

 
 

One platform for all your User Experience Research (XR) needs

 
 
 

 

How our UX Research platform works

 
 
 
 
UX Research App
 
 

Flexible tasking that suits every UX Research scenario

  • Scheduled tasking: sends tasks as push notifications at scheduled times.

  • Sequential tasking: releases tasks one by one based on completion.

  • Embed images, videos or survey links in your UX research tasks

  • Ideal for international, multi country research: task in any language.

 
 

Capture in-the-moment user experiences

  • Simple to use: just like Instagram for UX research.

  • Participants complete tasks using videos, screen recordings, photos or text.

  • In-the-moment video remotely immerses you in real world contexts.

 
UX Research App
 
 

Research omni-channel user experiences

Mobile screen recording lets you remotely research user experiences and behaviours:

  • See how participants interact with any app.

  • Hear their voices as they talk through their user experience.

  • Ideal for unmoderated usability testing.

 

 

Map User Journeys and measure User Experiences in context

  • Map user journeys in context and in the moment.

  • Configurable rating scales allows participants to quantify their experiences.

  • Our platform automatically plots their moment by moment journey.

  • Download journey maps for your workshops / virtual whiteboards.

 
 
UX Research Dashboard
 
 

 

Empathy at scale: your UX Research Dashboard

  • Intuitive and easy to use: think Pinterest for research

  • Quickly find the insights you need

  • Access for all stakeholders: researcher and observer logins

  • Empathy in a Repo: share insights with your entire team.

UX Research Dashboard
 
UX Research Dashboard Notifications

Interact in-the-moment

  • Find out what’s really going on with private, 1:1 comments and push notifications.

  • Stay continuously connected: desktop notifications ensure you never miss a moment.

 
 

Manage UX Research activity in minutes.

Minimise the time spent on Research Ops!

  • See participant and task completion activity at a glance.

  • Multi select, push notification reminders maximise completion rates.

  • Recruiter login: invite your Recruiter to manage participants for you.

  • Effortlessly collect respondent opt-in consent (available with an annual license).

 

 
UX Research Dashboard - Keywords view

Save time in analysis

  • Automated keyword analysis tools turn text and transcripts into searchable keyword clouds.

  • Code, categorise and filter insights using Tags.

 
 

 

Bring your users to life: Automated Video Transcription

  • We automatically transcribe videos and make them searchable in minutes.

  • Timestamps and keyword highlighting tools make it simple to find insights.

  • Variable playback speeds save you days when it comes to analysis.

  • Supercharge your reports by trimming and downloading the most impactful clips.

 
 
 

 

A safe space: independently vetted security

 

GDPR Compliant

ISO 27001 certified

FSQS registered

HIPAA Compliant

 

 

We’re here to help you win: 6* Strategy and Concierge support

Our mission is to make sure you get the results you need with as little effort as possible.

Our Strategists will support you every step of the way with research strategy and task design.

Our customer support team ensure that you, your colleagues and participants have a 6* experience.

UX Research Concierge
 

See what our customers say: we’re a high performer on G2!

 

Rating

4.8

(15 reviews)
 
 

REBECCA O

Reader in the Sociology of Food and Families Enterprise

“Indeemo enabled our ethnographic learning and teaching during the pandemic.”

Posted on G2

BOB S

Managing Partner

“Easy to Use Diary Study Software! Outstanding Support!”

Posted on G2

 
 

Let our tools support your next UX research project