Do Experience Research in any context
Transform your Design and Experience Research with our Generative AI powered Diary Study, Digital Ethnography, Journey Mapping, and Product Testing tools.
Trusted by global brands like these
Generative AI Powered Experience Research Platform (XRP)
Our Generative AI powered platform enables you to do a wide variety of Experience Research methodologies:
Our Service: what you get with Indeemo
• A global panel of 3 million Respondents so you can recruit Respondents in hours
• Mobile Apps for in-the-moment video research in over 25 languages
• Zoom and Microsoft Teams integrations for importing interviews and Focus Groups
• Generative AI powered analysis dashboard and secure Research repository.
• 6* Support and strategy for you, your stakeholders and your participants.
Do in-the-moment experience research in any context
Immerse yourself in the real life contexts of your research participants using our intuitive Mobile App.
Get closer with our mobile apps
With video diaries, captioned photos, screen recording, and textual data, participants engage with your research in the moment.
Uncover unknown insights and become immersed in your research participants real world context.
Ideal for multi country research: available in over 25 languages
Design flexible tasks that get answers fast
Scheduled tasking: tasks sent as push notifications at scheduled times.
Sequential tasking: tasks are released one by one based on completion.
Embed videos in tasks to build a deeper connection with respondents.
Test stimulus: insert images or survey links in your tasks.
Ideal for multi country research: you can task in any language.
Handle complex tasks with ease: respondents can view tasks while recording.
Research omni-channel experiences
Screen recording helps you remotely research online user experiences and behaviours:
See how respondents interact with any website or app.
Hear their voices as they narrate their user experience and make in-the-moment decisions.
Ideal for remote, unmoderated usability testing, UX / CX and path to purchase research.
Import Interviews or Unmoderated Usability tests in minutes
Our integrations with Zoom and Microsoft Teams make it effortless to import your focus groups or interviews, transcribe them in over 25 languages and analyse them in minutes using powerful Generative AI.
Upload your unmoderated usability test recordings and analyse them at speed using Generative AI prompts.
Generative AI Powered Dashboard & Experience Research Repository
Get closer to your users and customers. Bring them to life on our Pinterest style dashboard. Analyse their experiences faster and at scale with powerful Generative AI tools and automated video transcription.
Effortlessly map Journeys and Experiences
Remotely map journeys, in context and in the moment.
Configurable 5 point scales allows respondents to quantify feelings and experiences.
Our dashboard automatically plots their Journey Map, moment by moment.
Effortlessly download journey maps for workshops / virtual whiteboards.
Ideal for Journey Mapping, Customer Experience audits and Employee Experience research.
Demo of Indeemo Journey Mapping
Bring participants to life like never before
Super intuitive: think Pinterest for research.
Powerful filters make it simple to find the insights you need.
Flexible permissions: researcher, observer and recruiter logins available.
Infrastructure for empathy: a powerful, searchable insights repository that your entire team can access.
Interact in-the-moment
Get under the skin of what really matters with private, 1:1 comments and push notifications.
Stay Connected: Follow the user experience with enabled desktop notifications
Ops: manage Participant activity in minutes
Your Research Ops team will love this!
Monitor and track task progress at a glance.
Encourage strong participant engagement with multi select, push notification reminders.
Recruiter login: invite your recruiter to manage and coordinate participant activity.
Gather research participants opt-in consent seamlessly (available under annual license).
Collage, timeline, export
Identify visual patterns instantly using our Collage view.
Follow journeys moment by moment with our Timeline view.
Bring your reports to life: download photos and videos at the click of a button.
Export data into MS Excel or MS Word format.
Do video research at scale
Videos are automatically transcribed in over 25 languages .
Use time coding and keyword highlighting features to capture emerging insights.
Adjust playback speeds speed up your video analysis.
Trimming and clip your videos to transform your research reports.
Reduce analysis time by days with Generative AI
Use Generative AI prompts to analyse hours of video in minutes instead of days.
Summarise transcripts, surface themes, extract quotes and translate content from one language to another.
Testimonial: Kate Fanning, Design Research Lead, Kingfisher
“What I really like about the platform is that it is just so user friendly. It is really intuitive and is a really powerful qual platform.”
A safe space: enterprise validated security
Providing a safe space for you and your participants to privately connect is our top priority.
GDPR Compliant
ISO 27001 certified
FSQS registered
HIPAA Compliant
We’re here to help you succeed: 6* strategy and concierge support
Our goal is to make sure you get the results you need as quickly and efficiently as possible.
Our expert strategists will guide you every step of the way on research strategy and task design.
Our support team will ensure that you, your clients and your respondents have a 6* experience.
What our customers say
Check out what our customers say about our diary study tool on G2 Crowd & Capterra
KAREN T.
University Lecturer
“Indeemo : A Transformative Leap in Research and Data Analysis”
It revolutionised the way I can work, enabled me to capture the lived experiences of teachers easily, enables you to understand their experiences without having to be present in the research field.
The new AI function will take research to a new level. I spent 3 days reading through my data gathering a basic understanding of what the data was showing, with the new function I could do this with minutes and produce a much more detailed summary, identify themes and have it in a format that was easily understood.
It would take months to get to this point of data analysis.
Posted on G2
COLE
Intelligence Strategist in US
"Great Research Tool and a well designed latform"
I appreciated the easy-to-use platform, which made the qualitative research painless in both conducting and analyzing.
We were able to cover more of the "real-world" phenomenon our client's customers experience.
The AI tool, which was in beta during my use, was also effective and made it more efficient to find more insights.
Posted on Capterra
Let us support your next experience research project.
We’re quick to respond, proactively collaborative and we always go the extra mile.
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