Do Experience Research in any context

Transform your Design and Experience Research with our Generative AI powered Diary Study, Digital Ethnography, Journey Mapping and Product Testing tools.


Trusted by global brands like these

 
 

Generative AI Powered Experience Research Platform (XRP)

Our Generative AI powered platform enables you to do a wide variety of Experience Research methodologies:

 
 
 
 

Our Service: what you get with Indeemo

 

A global panel of 3 million Respondents so you can recruit Respondents in hours

Mobile Apps for in-the-moment video research in over 25 languages

Zoom and Microsoft Teams integrations for importing interviews and Focus Groups

Generative AI powered analysis dashboard and secure Research repository.

6* Support and strategy for you, your stakeholders and your participants.

 

Do in-the-moment experience research in any context

Immerse yourself in the real life contexts of your research participants using our intuitive Mobile App.


 

Get closer with our mobile apps

  • With video diaries, captioned photos, screen recording, and textual data, participants engage with your research in the moment.

  • Uncover unknown insights and become immersed in your research participants real world context.

  • Ideal for multi country research: available in over 25 languages

 
 
 
Design Experience Research Indeemo app
 
 

Design flexible tasks that get answers fast

  • Scheduled tasking: tasks sent as push notifications at scheduled times.

  • Sequential tasking: tasks are released one by one based on completion.

  • Embed videos in tasks to build a deeper connection with respondents.

  • Test stimulus: insert images or survey links in your tasks.

  • Ideal for multi country research: you can task in any language.

  • Handle complex tasks with ease: respondents can view tasks while recording.

 

Research omni-channel experiences

Screen recording helps you remotely research online user experiences and behaviours:

  • See how respondents interact with any website or app.

  • Hear their voices as they narrate their user experience and make in-the-moment decisions.

  • Ideal for remote, unmoderated usability testing, UX / CX and path to purchase research.

 
 
 

Import Interviews or Unmoderated Usability tests in minutes

Our integrations with Zoom and Microsoft Teams make it effortless to import your focus groups or interviews, transcribe them in over 25 languages and analyse them in minutes using powerful Generative AI.

Upload your unmoderated usability test recordings and analyse them at speed using Generative AI prompts.

 

Generative AI Powered Dashboard & Experience Research Repository

Get closer to your users and customers. Bring them to life on our Pinterest style dashboard. Analyse their experiences faster and at scale with powerful Generative AI tools and automated video transcription.


Effortlessly map Journeys and Experiences

  • Remotely map journeys, in context and in the moment.

  • Configurable 5 point scales allows respondents to quantify feelings and experiences.

  • Our dashboard automatically plots their Journey Map, moment by moment.

  • Effortlessly download journey maps for workshops / virtual whiteboards.

  • Ideal for Journey Mapping, Customer Experience audits and Employee Experience research.

 
 

Demo of Indeemo Journey Mapping

 
 

Bring participants to life like never before

  • Super intuitive: think Pinterest for research.

  • Powerful filters make it simple to find the insights you need.

  • Flexible permissions: researcher, observer and recruiter logins available.

  • Infrastructure for empathy: a powerful, searchable insights repository that your entire team can access.

Design Experience Research Indeemo Dashboard
 
Design Experience Research Indeemo notification

Interact in-the-moment

  • Get under the skin of what really matters with private, 1:1 comments and push notifications.

  • Stay Connected: Follow the user experience with enabled desktop notifications

 
 

Ops: manage Participant activity in minutes

Your Research Ops team will love this!

  • Monitor and track task progress at a glance.

  • Encourage strong participant engagement with multi select, push notification reminders.

  • Recruiter login: invite your recruiter to manage and coordinate participant activity.

  • Gather research participants opt-in consent seamlessly (available under annual license).

 
Design Experience Research Indeemo Task Completion Screen
 
 
Design Experience Research Indeemo Dashboard
 

Collage, timeline, export

  • Identify visual patterns instantly using our Collage view.

  • Follow journeys moment by moment with our Timeline view.

  • Bring your reports to life: download photos and videos at the click of a button.

  • Export data into MS Excel or MS Word format.

 
 

Do video research at scale

  • Videos are automatically transcribed in over 25 languages .

  • Use time coding and keyword highlighting features to capture emerging insights.

  • Adjust playback speeds speed up your video analysis.

  • Trimming and clip your videos to transform your research reports.

 

Reduce analysis time by days with Generative AI

  • Use Generative AI prompts to analyse hours of video in minutes instead of days.

  • Summarise transcripts, surface themes, extract quotes and translate content from one language to another.

 
 
 

A safe space: enterprise validated security

Providing a safe space for you and your participants to privately connect is our top priority.

 

GDPR Compliant

ISO 27001 certified

FSQS registered

HIPAA Compliant

 

We’re here to help you succeed: 6* strategy and concierge support

Our goal is to make sure you get the results you need as quickly and efficiently as possible.

Our expert strategists will guide you every step of the way on research strategy and task design.

Our support team will ensure that you, your clients and your respondents have a 6* experience.

 
Design Experience Research Indeemo Concierge

What our customers say

Check out what our customers say about our diary study tool on G2 Crowd & Capterra

 

Rating

4.7

(38 reviews)

KAREN T.

University Lecturer

“Indeemo : A Transformative Leap in Research and Data Analysis”

It revolutionised the way I can work, enabled me to capture the lived experiences of teachers easily, enables you to understand their experiences without having to be present in the research field.

The new AI function will take research to a new level. I spent 3 days reading through my data gathering a basic understanding of what the data was showing, with the new function I could do this with minutes and produce a much more detailed summary, identify themes and have it in a format that was easily understood.

It would take months to get to this point of data analysis.


Posted on G2

Rating

4.8

(38 reviews)

COLE

Intelligence Strategist in US

"Great Research Tool and a well designed latform"

I appreciated the easy-to-use platform, which made the qualitative research painless in both conducting and analyzing.

We were able to cover more of the "real-world" phenomenon our client's customers experience.

The AI tool, which was in beta during my use, was also effective and made it more efficient to find more insights.


Posted on Capterra

 
 

Let us support your next experience research project.

We’re quick to respond, proactively collaborative and we always go the extra mile.

Indeemo processes your personal data in order to respond to your query and provide you with information about our products and services. Please see our Privacy Statement for further information.

 

 

Experience Research Methodologies

Learn more about all the experience research methodologies we support.