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Why Use Indeemo for your UX Diary Study?

Indeemo is an agile way to conduct remote UX Diary Study. Learn more about how our tool can help.

 

Identifying User Persona

A UX diary study can be used effectively to help you identify emerging personas. A deep dive into user behaviour and habits can often capture previous unknowns to your team.

Shared Empathy

When research participants complete tasks, the context and in the moment characteristics of a UX diary study will bring you closer to your users.

Unobstrusive

To empower your users and research participants, you are giving them the freedom to express how they feel about your design without having eyes on them

 

Video: quick overview of Indeemo

 
 
 
 

How our UX Diary study tool works

 
 

Mobile Screen Recording

  • Capture online / mobile Experiences with our Mobile Screen Recording capability.

  • Witness exactly how participants experience your tools.

  • Hear their voices as they describe what is positive or negative and why.

  • Understanding smartphone usage behaviours adds a whole new level of insight.

  • See how Respondents search for and discover content on mobile.

  • Better understand your mobile Customer Journey and User Experience.

app ux diary study
 
 

ux diary study dashboard

Powerful Researcher Dashboard

  • See every offline and online purchase milestone on an intuitive, media rich dashboard.

  • View every online and offline moment in a single, contiguous, chronological timeline.

  • Analyse and synthesise data across multiple journeys on a single, user friendly interface.

  • Powerful Keyword Analysis and Automated Video Transcription tools speed up analysis and reporting.

 

Automated Customer Journey Mapping

  • Our platform automatically converts every moment of your customer’s journey into an interactive, multi media Customer Journey Map.

  • Not only do you get a Journey Map showing you the highs and lows of their Customer Journey, you can click into each video, photo or screen recording and to understand why a particular experience was positive or negative.

 

Indeemo User Journey Mapping Dashboard

 

Analyse video faster

  • Videos are automatically transcribed making video analysis efficient.

  • Use time coding and keyword highlighting features to capture emerging insights.

  • Adjust playback speeds for effective analysis.

  • Put the spotlight on insight by trimming videos for further analysis.

 

Indeemo helps you to understand how your users act, feel and behave in context and in the moment.

Our strategists will work closely with you to understand your specific requirements, propose strategies for addressing the project brief and explain how it all works.

Tailored to your needs
Our strategists will work closely with you to understand your specific requirements, propose strategies for your situation.

Insights from our experts
New to mobile ethnography? One of our experts will explain how it all works and how it brings you closer to the everyday reality of your customers

6 * experience
We aim to completely de-risk your adoption of this powerful methodology and ensure that you, your clients and your respondents have a 6* experience.

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