Don’t just take our word for it

"Seamless, Fast, and User-Centric Experience"

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I find Indeemo incredibly easy to use and quick, especially with their amazing new AI tool that makes analysis and prompting smooth and fast. I appreciate their strong system, which never goes down, and the 24/7 service that's fast and responsive, including human support that helps with all things design, fieldwork, and analysis. The AI tool also stands out for supporting analysis and finding information quickly. I enjoy the ability to classify participants myself, without needing extra support and at my own pace. The initial setup was super easy and fun, and personalized. Additionally, I love how the video editing tool is super fast and easy to use.

"Great easy to use software"

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Very easy to use and intuitive for both moderators and end clients. Client services very responsive and helpful - giving tips and ways to make everything easier. AI tool simple to use and made analysis much quicker - being able to find specific content and time stamps is great. The video clipping element is useful too.

"Indeemo enabled our ethnographic learning and teaching during the pandemic"

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From my perspective as a researcher and module tutor, the best things about Indeemo are: 1) the team behind the technology who could not be more helpful or supportive 2) the highly intuitive interface for participants that works on most devices 3) the variety of ways in which projects can be set up and range of media with which participants can engage with tasks.

"A GOOD partner and platform for mobile ethnographies"

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We’ve been successfully using Indeemo for years for all kinds of clients and have seen it evolve over time into a great qualitative tool.

The Indeemo team is small-but-mighty and one of our favorite partners. We’ve found them to be responsive, conscientious, and most importantly, kind.

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The platform itself is easy to use for participants, clients, and qualitative researchers. We love the ability to set up and program our projects and appreciate the ability to collect multimedia content - selfie-style videos, images, texts. Your prompts (or tasks in Indeemo parlance) are limited only by your own information. It’s excellent for virtual, in the moment/in-context research, experiential research, and mobile ethnograpies.

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It’s also easy to manage participants. You have the option to load in your own recruits/participants or to recruit through Indeemo. And, you can track progress, push reminders, and ask follow-up questions of individual participants.

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Indeemo has added features over the years - there’s the ablity for screen capture (for UX type of research) and journey mapping, and of course built-in AI. Videos are transcripted and can be tagged for easier analysis—particularly the transcripting is a lifesaver.

We highly recommend it.

"Consistently improving, reliable, and great to work with"

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We’ve used Indeemo for three years, and the platform gets better every year. They roll out new features regularly, their customer service is fast and genuinely helpful, and they’re always available to support project planning or answer questions. Their meetups and check-ins make it easy to stay aligned on research goals.

The new integration with Respondent.io has been a major upgrade, giving us access to a wider range of participants and making recruitment much easier.

Overall, Indeemo delivers real value and keeps improving. Staying with them is an easy decision.

"​Indeemo is our powerhouse tool"

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​Indeemo is our powerhouse tool for remote qualitative work and mobile diary studies. If your goal is rich, authentic, in-the-moment data that goes beyond what an IDI can capture, this is the platform. It's truly participant-friendly and gets us closer to real-life behavior than anything else we've used.

"Fantastic research platform"

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“There are many things I like, to start with it was a brilliant way for us to create and conduct research studies across many categories and customer needs. More recently the insclusion of the AI features has significantly reduced the time it takes to analyse our research videos to find insights, quotes and supporting clips. The ability to do this even when the videos aren't in English and still able to find and analyse in the same way using the AI is saving so much time.”

"My go-to research tool for 8+ years, with exceptional support"

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I’ve used Indeemo for several projects over the past 8 years and they’ve consistently had the best customer service of any research platform I’ve worked with. The tool is flexible and open enough to adapt to a wide range of research needs, allowing me to apply it to many different study types with ease.Their team is always quick to respond, incredibly helpful, and truly a joy to work with. Whether it’s support or customer ops managers, every interaction has been stellar.I’ve also been impressed with their AI feature- it seems ahead of some competitors’, both in usability and output quality.Because of all this, Indeemo has become my go-to tool for any remote or diary studies. Highly recommended!

"Customer centric service focused on making our lives easier"

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The customer service from Maeve & Eugene is exceptional. What I appreciate most is that they sincerely listen to our needs and responds with agility.

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They recently launched amazing AI capabilities that has transformed the use of Indeemo for us from a qualitative data collection tool to an end to end qualitative analysis and insights tool. The new features have made our lives significantly easier and faster when having to work through lots of qualitative feedback, finding themes and building video reels.

"Real consumer closeness enabled"

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Real insight and observation in the moment enabling consumer closeness and providing you with rich multimedia footage to bring insights to life. Clients can be on the journey with you and get a very close peek into consumers life

"A great tool for qualitative insights that really resonate with your target audience"

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A really cool tool for generating qualitative insights that truly resonate with the target audience.

"AI Analysis That Unlocks Insights From Customer Video Verbatims is very useful"

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AI analysis capability to review customer verbatims from video recordings.

"Exceptional Support and Versatile Research Platform"

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“What I like most about Indeemo is the ease of use.They consistently check-in with clients, continuously monitor user feedback, and, as necessary, make improvements/upgrades that allow for a more efficient and effective for experience. The new DIY functionality that allows us to program our own task lists for projects.”

"Great platform and amazing team!"

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Everything about Indeemo is easy, from submitting your project to setting up/editing your task list and interacting with respondents. Being able to add recruiters is also extremely helpful, especially on big projects. The Indeemo team is very accommodating, reactive and always go the extra mile to make sure everything goes to plan!

"Indeemo for diary studies and pre-tasks"

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I regularly use Indeemo to capture accurate, in the moment behaviour that's often difficult to do directly in a 1-1 interview and it always adds so much depth and colour to the research i'm doing.

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I've had low drop outs, high engagement and detailed responses - often video when using Indeemo which I really value. The tagging and ease of video clipping makes the analysis really quick and easy to do, which i've not found with other tools like this.

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I also appreciate the level of support and expertise the team provide - they're always on hand to make sure you're maximising your study, with suggestions and tweaks on how to make more effective.

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I regularly use as a precursor to in-depth interviews, giving me the reliable data from which to dig deeper into the topics we're focusing on - and will continue to do so

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I've had low drop outs, high engagement and detailed responses - often video when using Indeemo which I really value. The tagging and ease of video clipping makes the analysis really quick and easy to do, which i've not found with other tools like this.I also appreciate the level of support and expertise the team provide - they're always on hand to make sure you're maximising your study, with suggestions and tweaks on how to make more effective.I regularly use as a precursor to in-depth interviews, giving me the reliable data from which to dig deeper into the topics we're focusing on - and will continue to do so

"A well-rounded solution, perfect for all qual researchers"

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“The staff is the best part of Indeemo. While I could go on and on about its amazing features: the clipping tool, the ability to send respondents reminders, the impressive AI tool etc, it's the quick reactivity of the staff that seals the deal for me.”

"Indeemo is an easy to understand & reliable platform"

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- The AI analysis helps to scan through hours of transcripts & pull out common themes

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- It can be used for both Indeemo-origin & imported projects, so you can upload your own Zoom recordings of interviews and conduct analysis with Indeemo

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- The reels feature allows you to collect and compile small snippets of interviews, which is useful to embed in presentations, to convey the message in the interviewee's words

"Perfect for global ethno research"

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It was perfect for the project I was conducting, which needed over 100 participants in seven different markets all doing activities in different timelines. [sensitive content hidden] was brilliant at supporting us when we had issues.

"Best Video research Tool Out There"

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The App, it is fabulous, so user friendly and seamlessly works. The dashboard is great and the access to clients is a great feature.