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Winnebago: Real-world testing for the future of electric RVs

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Manchester City: Putting staff in fans' shoes to map the entire match day journey

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LLoyds Bank: Reaching customers in the moments they actually talk about money

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Articles and perspectives from our team

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Aoife Looney
April 2, 2026

From designed to proven: Indeemo completes SOC 2 Type II attestation

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Aoife Looney
March 23, 2026

The depth vs scale problem in consumer research, and why you no longer have to choose

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Aoife Looney
February 16, 2026

Consumer health and wellness research: why prevention lives in daily rituals, not medical instructions

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Young woman relaxing on a comfortable sofa, browsing social media on her smartphone in a cozy, neon-lit living room.
Aoife Looney
February 3, 2026

Understanding digital influence: from claimed behaviour to actual feeds

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Aoife Looney
December 10, 2025

From testers to co-creators: why participant roles are evolving

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Digital graphic of IT infrastructure.
Aoife Looney
December 2, 2025

Indeemo's SOC 2 attestation: what we learned, and what it means for customers

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Dr Ian Twohig
November 3, 2025

Human-centred healthcare research: what it is and why it matters

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Aoife Looney
October 28, 2025

How AI is reshaping the customer journey: turning data into human insight

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Young woman buying dairy product and reading food label in grocery store.
Aoife Looney
October 20, 2025

GLP-1 consumer insights: understanding the human side of behavioural change

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Aoife Looney
October 15, 2025

The rise of the routine study: why real-life research is taking over

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Dr Ian Twohig
September 9, 2025

What is customer experience research and how do you do it?

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Group of friends watching sport on TV.
Aoife Looney
September 1, 2025

Why cultural rituals drive the strongest brand connections

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