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Winnebago: Real-world testing for the future of electric RVs

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Manchester City: Putting staff in fans' shoes to map the entire match day journey

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LLoyds Bank: Reaching customers in the moments they actually talk about money

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Articles and perspectives from our team

Wooden Footbridge with Gaps under Clouds on Sky.
Aoife Looney
July 29, 2025

Bridging the say-do gap: why brands need to see it, not just hear it

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Person Holding World Globe Facing Mountain.
Dr Ian Twohig
June 23, 2025

Tools and tips for conducting multi-country online qualitative research, remotely

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Man shopping in store, talking to sales assistant.
Dr Ian Twohig
June 10, 2025

Top five research tools to identify customers' unmet needs

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Person taking photo on smart phone.
Dr Ian Twohig
June 9, 2025

A beginner's guide to Photovoice research

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Young Lady with Perfect Face and Skin Posing to Camera with Artificial Robot.
Will Plummer
June 6, 2025

Synthetic personas: the role of real insights in the age of AI

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Man at laptop researching.
Dr Ian Twohig
June 6, 2025

What is iterative prompting? A quick guide for researchers using generative AI

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Young Woman Taking a Selfie Outdoors
Dr Ian Twohig
April 28, 2025

Always on research: a new era of customer closeness through video

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Dr Ian Twohig
April 9, 2025

Consumer connects: how brands can build deeper understanding through real-life insight

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Portrait of a Happy woman Using Laptop Computer in the Evening.
Eugene Murphy
March 19, 2025

What is Indeemo?

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Young female using VR headset with neon purple background.
Dr Ian Twohig
March 5, 2025

What is guerilla user testing? A quick guide for UX researchers

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Dr Ian Twohig
February 18, 2025

What is user journey mapping and how do you do it?

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Female food blogger preparing pizza and recording video on smart phone.
Dr Ian Twohig
February 4, 2025

Immersions: a gateway to deeper insight in consumer research

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