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Winnebago: Real-world testing for the future of electric RVs

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Manchester City: Putting staff in fans' shoes to map the entire match day journey

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Lloyds Bank: Reaching customers in the moments they actually talk about money

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Articles and perspectives from our team

Man at laptop researching.
Dr Ian Twohig
June 6, 2025

What is iterative prompting? A quick guide for researchers using generative AI

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Dr Ian Twohig
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Always on research: a new era of customer closeness through video

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Dr Ian Twohig
April 9, 2025

Consumer connects: how brands can build deeper understanding through real-life insight

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March 19, 2025

What is Indeemo?

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Dr Ian Twohig
March 5, 2025

What is guerilla user testing? A quick guide for UX researchers

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Dr Ian Twohig
February 18, 2025

What is user journey mapping and how do you do it?

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Female food blogger preparing pizza and recording video on smart phone.
Dr Ian Twohig
February 4, 2025

Immersions: a gateway to deeper insight in consumer research

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Couple sitting at bench
Eugene Murphy
January 29, 2025

What is an empathy program? A guide for research and insights teams

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Capturing City Skyline with Smartphone at Sunset
Dr Ian Twohig
January 24, 2025

What long-term panels add to market research

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Patient recording a video on their smartphone as part of a healthcare journey mapping study.
Eugene Murphy
January 24, 2025

Patient journey mapping: how to capture what really happens outside the clinic

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Dr Ian Twohig
December 11, 2024

What is customer journey mapping and how to do it?

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Home medical consultation, elderly person measuring blood pressure
Eugene Murphy
December 11, 2024

Medical device testing with real-world video research

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