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Winnebago: Real-world testing for the future of electric RVs

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Manchester City: Putting staff in fans' shoes to map the entire match day journey

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LLoyds Bank: Reaching customers in the moments they actually talk about money

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Articles and perspectives from our team

Two friends sitting outside a store that promotes sustainable living in the North East of England.
Dr Ian Twohig
June 19, 2024

What is voice of the customer research?

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Multiple smartphones recording on street.
Dr Ian Twohig
May 24, 2024

A guide to using online bulletin boards as a tool for market research

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A Group of People Having a Meeting in the Office.
Dr Ian Twohig
May 17, 2024

A guide to qualitative UX research methods

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group of friends taking photo
Dr Ian Twohig
May 13, 2024

How to plan and run a diary study: a definitive guide

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Woman Sitting on a Couch with a Laptop on Her Lap and Holding a New Purchase.
Dr Ian Twohig
May 8, 2024

What are unboxing moments? A quick guide for market researchers

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Researcher at laptop reviewing material.
Dr Ian Twohig
April 25, 2024

Iterative research: what it is, how to do it, and tools you can use

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friends getting on a train
Dr Ian Twohig
April 19, 2024

Understanding consumer occasions: how to research the moments that drive brand growth

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People Looking at the Whiteboard
Dr Ian Twohig
April 18, 2024

What is inclusive research? A guide for researchers and insights teams

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Laptop and Notebooks on Red Table.
Eugene Murphy
April 10, 2024

The Indeemo guide to online qualitative research recruitment

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A product team reviewing qualitative feedback from concept testing during a design review.
Dr Ian Twohig
March 8, 2024

The role of concept testing in user-centred design

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Shopper browsing products on their smartphone while standing in a retail store aisle
Eugene Murphy
March 1, 2024

The consumer purchase journey: how to research it and why it matters

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Researcher sitting at laptop
Dr Ian Twohig
February 20, 2024

What generative AI actually does for qualitative researchers (and how to use it)

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