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Winnebago: Real-world testing for the future of electric RVs

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Manchester City: Putting staff in fans' shoes to map the entire match day journey

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LLoyds Bank: Reaching customers in the moments they actually talk about money

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Articles and perspectives from our team

A young woman shopping while using her phone on the street.
Dr Ian Twohig
July 7, 2023

Beyond surveys: video research and shop-alongs in market research

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Dr Ian Twohig
June 30, 2023

Employee experience research: getting closer to what your people really feel

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Delighted young ethnic female millennial standing near university building after studies
Dr Ian Twohig
June 16, 2023

Research grants: tips for overcoming the funding challenges in academic research

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A researcher collaborating with community members during a participatory action research project.
Dr Ian Twohig
June 15, 2023

Participatory action research: a guide for researchers

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Young Woman Drinking Coffee And Using Phone By The Window At Home
Dr Ian Twohig
June 8, 2023

The power of ecological momentary assessment (EMA) and real-time data collection

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Group of friends in park.
Eugene Murphy
June 4, 2023

Video diary studies: a beginner's guide for UX and market research

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An early career researcher preparing documentation for an ethics approval submission.
Dr Ian Twohig
May 25, 2023

Obtaining ethical approval for academic research: things to consider

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A researcher reviewing participant submissions across multiple research tools on a laptop.
Eugene Murphy
May 9, 2023

How to build a research ops toolkit that actually works

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A research ops lead reviewing live study dashboards across multiple research projects.
Dr Ian Twohig
April 25, 2023

Your guide to research ops: scaling research with operational rigour

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Hands Writing Notes for Coding Project at Desk.
Dr Ian Twohig
January 18, 2023

Reducing UX Debt with continuous discovery and in-the-moment research

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Group of business persons talking in the office.
Eugene Murphy
January 12, 2023

FCA Consumer Duty: tools and methods for research ops, MR, UX and CX teams

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A product team reviewing continuous discovery research findings from customers.
Dr Ian Twohig
November 26, 2022

Using continuous discovery research tools to build customer-centric products

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